FAQ

Can you process this wedding for me right now?

Due to the exclusive and comprehensive nature of our post processing service, we only work with clients that have agreed to work with us for an entire season, and a minimum of 15 weddings / events.  We do not currently offer an on-demand service.  However, check back soon, as we will be launching a new service that might be more what you are looking for.

Do you provide any support for your products?

Absolutely.  Please visit the support forum for your purchased product so that we can support you directly.

Do you offer refunds for your products?

If you are unsatisfied with any of the products you have purchased from us, please let us know.  We are happy to accommodate you, and want to make sure you completely satisfied.

My Brushes won’t work in Lighroom

Please visit the support forum for our presets – we will have a post specifically for this issue.

I ordered something, but never got it. Where do I get my product?

All downloadable products can be accessed by logging in to your account here.

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